REFUND & RETURN POLICY

We strive to ensure that our customers are completely satisfied with their purchases.

15-Day Return Policy

You may return eligible products within 15 days from the date of delivery.

Eligibility for Returns

To qualify for a return:

• The item must be unused, unworn, and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or the order number must be provided.

Non-Returnable Items

The following items cannot be returned:

• Customized or personalized products.
• Gift cards.
• Clearance or sale items.
• Products damaged due to misuse or improper handling.

  Refund Process

  • Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
  • Approved refunds will be processed within 7–10 business days to the original payment method.

  Exchange Policy

  If you receive a defective, damaged, or incorrect product, we will replace it subject to stock availability.

  Return Shipping

  Customers may be responsible for return shipping costs unless the item received is defective or incorrect.

  Contact Us

  Email: belleaurabeauty21@gmail.com